Gas Safe registered No. 985973 Blyth · Whitley Bay · Cullercoats · Tynemouth · North Shields · Wallsend · Heaton · Jesmond · Gosforth · South Shields · Sunderland · Ryton · Durham
info@tomcaveplumbingandheating.co.uk
Tom Cave Plumbing & Heating
07860 256795 Get a quote
Boilers and heating

Boiler repair, servicing and new boilers in Newcastle, North Tyneside, Northumberland and South Tyneside

Gas Safe registered business No. 985973, engineer licence No. 6140176. All major trusted manufacturers. A clear price before I start, and a written report when I finish. Based in Whitley Bay.

  • RepairsPrice agreed first
  • Boiler serviceFixed price
  • New boiler installedFree survey
Call 07860 256795 Get a boiler quote
New boilers

A new boiler, sized for your home and fitted in a day or two

I'll survey your home, recommend the right boiler and size, and give you a fixed written quote. Most combi swaps take one day.

  • Free home survey and written quote
  • Old boiler removed and disposed of
  • Magnetic filter and chemical system clean
  • Registered with Gas Safe and Building Control
  • Manufacturer warranty, registered for you
  • Shown how to use your new controls

Brands: Worcester Bosch, Vaillant, Baxi and Ideal.

New boiler installation

Fully fitted, with the old boiler removed and everything registered.
Combi swaps with a 5-year or 10-year warranty, plus conversions and relocations.See my prices →

Your exact price comes after a free survey. It depends on the boiler, flue position and any pipework changes.

Book a free survey
Newly installed Worcester Bosch boiler on a brick garage wall, with neatly clipped copper pipework and a magnetic system filter
Recent install

New Worcester Bosch boiler fitted in a garage

A new Worcester Bosch boiler with all-new copper pipework, run square and clipped neatly along the wall and ceiling. A magnetic filter protects the system, and the boiler was commissioned, safety tested and registered before hand-over.

Thinking about a new boiler? Book a free survey →
Boiler repairs

No heating or hot water? Here's what happens next

Repairs are priced before I start, plus the cost of parts. I aim to attend the same day across my area.

  1. 1You call or messageTell me the make and any fault code on the display.
  2. 2I diagnose the faultProper testing, not guesswork, and a straight answer on repair versus replace.
  3. 3You agree the priceNothing is done until you've said yes to the cost.
  4. 4Fixed and safety testedEvery repair ends with gas safety checks and a readings report.
Before and after: a worn, corroded boiler ignition electrode next to the new replacement part
Recent repair

Worn ignition electrode replaced

The old electrode was corroded and worn, which stops the boiler lighting reliably. I fitted a new one, then checked the burner and ran the gas safety tests before handing the boiler back.

Boiler not lighting? Get in touch →
Before: old boiler flue with a hole rusted through the outer pipeBefore
Before: heavy rust and corrosion at the joints of the old Vaillant flueBefore
After: new white flue section fitted and supported through the stone voidAfter
After: new flue run and terminal coming up through the timber surroundAfter
Recent repair

Corroded boiler flue replaced

The old flue had rusted through at the joints and had a hole in the outer pipe, so it could no longer be relied on to carry fumes safely out of the house. I replaced the run with a new flue and terminal, supported it properly, and finished with flue and gas safety checks.

Worried about your flue? Get in touch →
Boiler servicing

An annual service keeps your boiler safe, efficient and in warranty

Most manufacturers need a yearly service to keep the warranty valid. Autumn is the best time to book, before the cold sets in.

  • Visual check for leaks, corrosion and damage
  • Internal components cleaned and checked
  • Flue gas analysis
  • Pressure readings and adjustments
  • All safety devices tested
  • Written service report emailed to you
Boiler service Fixed price Standard gas boiler service, written report included. Book a service
Boiler strip-down service: burner, fan and gas valve removed and cleaned, heat exchanger cleaned, gas rate and pressure checks at the meter
Recent service

Full strip-down boiler service

The burner, fan and gas valve came out so I could clean the heat exchanger and burner properly and check the seals and electrode. Once it was rebuilt, I checked the gas rate and working pressure and did a tightness test at the meter.

Book your boiler service →
Baxi boiler service: condensate trap cleaned, magnetic filter emptied, combustion chamber checked and flue gas analysis readings
Recent service

Baxi boiler service with filter clean

The condensate trap was cleaned out and the magnetic system filter was emptied of sludge. I inspected the combustion chamber, ran a flue gas analysis to check the boiler was burning cleanly, and did a gas tightness test.

Book your boiler service →
Vaillant ecoTEC opened up for a full strip-down serviceBurner removed, with heavy orange deposits on the burner and insulationHeat exchanger cleaned and inspectedCondensate trap full of sludge before cleaningCondensate trap cleaned outFlue gas analyser reading after the service
Recent service

Vaillant ecoTEC strip-down service

With the burner out there were heavy orange deposits on the burner and its insulation, and the condensate trap was full of sludge. I cleaned the burner, heat exchanger and condensate trap, rebuilt the boiler with new seals, and confirmed clean combustion with the flue gas analyser before handing it back.

Book your boiler service →
Burner removed, showing cracks in the burner door insulationBurner and insulation inspectedMagnetic filter stripped down and cleanedFlue gas analyser reading after the service
Recent service

Boiler service: cracked burner insulation replaced

When I took the burner out, the insulation on the burner door was cracked. Damaged insulation can let heat through to the door and seals, so I replaced it. I also cleaned out the magnetic filter and checked combustion with the flue gas analyser before handing the boiler back.

Book your boiler service →
Boiler service reviews

What my boiler service customers say

5.0from 2 reviews on MyBuilder

Read my reviews on MyBuilder
Combi boiler service

Job well done explaining everything along the way.
No hesitation in getting future work done.

Steve Taylor, South ShieldsMyBuilder · 26 Oct 2026
Boiler service

Left a 5-star rating

Lewis, South ShieldsMyBuilder · 26 Oct 2026
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Radiators and heating controls

New or replacement radiators, valves, towel rails and smart thermostats. Cold spots and noisy systems sorted.

Radiator controls, priced per radiator

Power flushing

Clears sludge from radiators and pipework so your heating warms up faster and your boiler works less hard.

Priced by number of radiators
Gas hobs

Gas hobs, fitted and tested safely

As well as boilers, I fit gas hobs, with every job tested and certified.

New copper gas supply run into the hob cabinetConnecting the gas supply and isolation valve under the worktopNew Neff four-burner gas hob fitted in an oak-effect worktop
Recent install

New Neff gas hob fitted

I ran a new copper gas supply into the kitchen cabinet with an isolation valve, connected the new Neff hob, then tightness tested the installation and checked every burner lit and ran correctly.

Need a gas hob fitted? Get in touch →
Questions

Boiler questions

How long does a combi swap take?

Most like-for-like combi swaps take one day, with a choice of a 5-year or 10-year warranty. Changing from a system or regular boiler to a combi, or moving the boiler, usually takes two to three days.

Should I repair or replace my boiler?

If your boiler is under about 10 years old and the repair is a small fraction of a new boiler, repairing usually makes sense. If it's 12 to 15 years old or more, keeps breaking down, or parts are hard to get, replacing is often better value. I'll diagnose the fault first and give you a straight answer with both prices.

Is my boiler covered by warranty?

Most new boilers come with a manufacturer's warranty of 5 to 12 years, as long as the boiler was registered and has been serviced every year. Check this before paying for a repair, because the manufacturer may fix it free. Every boiler I fit is registered for you, and an annual service keeps the warranty valid.

What does my boiler's fault code mean?

The most common codes on the main makes are: Worcester Bosch EA (no flame detected), Vaillant F28 (failed to light) and F22 (low water pressure), Baxi E133 (gas supply or ignition fault) and E119 (low water pressure), and Ideal L2 (failed to light) and F1 (low water pressure). Check other gas appliances work, your gas meter has credit, and the pressure gauge reads 1 to 1.5 bar, then press reset once. If the code comes back, call me. Never take the boiler casing off yourself.

Boiler trouble? Call and I'll talk you through it.

Call 07860 256795Send a message